Understanding Challenging Behaviours

Course Overview:

Challenging behaviours can be complex, but with the right approach, they can be managed effectively and safely.
Our Understanding Challenging Behaviours training is designed to equip NDIS support workers, carers, and frontline staff with the practical tools they need to understand, respond to, and de-escalate challenging situations. 

This training explores the underlying causes of behaviour, proactive prevention, and positive behaviour support (PBS) principles, ensuring compliance with NDIS Practice Standards and promoting safer, person-centred care.

What You’ll Learn

By the end of this course, you’ll be able to: 
✅ Identify and understand the causes and triggers behind challenging behaviours 
✅ Apply safe and effective escalation and de-escalation strategies 
✅ Implement Positive Behaviour Support (PBS) approaches 
✅ Communicate calmly and effectively during behavioural incidents 
✅ Maintain participant dignity and uphold duty of care standards 
✅ Follow NDIS behavioural management and incident response guidelines 

Enrol Today 

Enhance your ability to handle challenging situations with professionalism and empathy.
Whether you’re new to support work or seeking to strengthen your behaviour management skills, this training is an essential step in your professional growth.