NDIS Practice Standards Self-Assessment
NDIS Practice Standards Self-Assessment
- Organisation-specific
- NDIS Practice Standards aligned
- Audit-ready documentation
- Fast turnaround
WHY IT MATTERS
Copy-Paste Answers Can Cost You
The NDIS Commission expects your self-assessment responses to reflect your unique organisational context. Copying another provider’s answers can trigger non-conformities and potential compliance action under Section 73D of the NDIS Act. We help you interpret each question, map it to your actual processes, and craft accurate responses that stand up in an audit.
Avoid common pitfalls: vague claims, missing evidence, and answers that don’t match day-to-day practice.
YOU'LL GET
Practical Outcomes
Organisation-specific responses aligned to NDIS Practice Standards & Quality Indicators
Clear mapping to your policies, procedures and records
Evidence prompts: what to attach, where to store, how to present
Gap list with quick wins + medium-term actions
Audit-ready pack (responses + evidence register checklist)
WHO IT'S FOR
Built for New & Existing Providers
New Applicants
Turn your policies and procedures into clear, consistent responses.
Renewals & Scope Changes
Update answers to reflect growth, new supports or locations.
Providers After Non-Conformities
Close gaps with practical, evidence-based responses.
What’s Included
- Guided self-assessment response pack (editable Doc)
- Evidence register template + sample artefacts list
- Action plan for gaps (owners, due dates, evidence)
- 30–60 min handover session to walk your team through the final pack
Optional add-ons: NDIS Policies & Procedures, Risk Register, Incident & Complaints templates.
HOW IT WORKS
A Simple, Guided Process
Discovery (30–45 mins)
We learn your supports, sites, size, workforce model and current documentation.
Guided responses
We co-write answers that match your real practice, not generic templates.
Evidence & polish
We attach evidence, plug gaps, and prepare your audit-ready pack.
Typical turnaround for a standard Core scope: 5–10 business days (depends on readiness).
What We Cover (Core & Supplementary Modules)
- 1Rights & Responsibilities
* Participant rights & informed decision-making
* Privacy, dignity and cultural safety
How to answer well: Describe how you train staff, how often, evidence of participant information packs, and how you handle consent in practice. Avoid generic statements like “We respect rights.” - 2Provider Governance & Operational Management
* Governance structure, roles & responsibilities
* Risk management, incident & complaints handling
How to answer well: Show your risk register, escalation pathways, and link answers to actual policy names and form IDs your team uses. - 3Provision of Supports
* Service access, planning, delivery, review
How to answer well: Evidence support planning/workflows, review cycles, and how you record outcomes with examples. - 4Support Provision Environment
* Safety, emergency planning, infection control
How to answer well: Reference site-specific procedures, PPE logs, fire drills, emergency contact sheets. - 5High Intensity Supports (Module 1) (if applicable)
How to answer well: Specify competency checks, RN oversight, care plans, and shift-level documentation.
- 6Behaviour Support & Restrictive Practices (Module 2 & 2a) (if applicable)
How to answer well: Reference BSP implementation procedures, data collection, least restrictive principles, and authorisation processes.
HOW TO ANSWER
Strong Answers vs Weak Answers
Weak: “We have a complaints policy and resolve issues quickly.”
Stronger: “Complaints are logged in Complaints Register v3.2 (SharePoint path) within 24 hours, acknowledged via FR-CMP-01, and resolved per POL-CMP-02. Monthly trend reviews feed into QMS-01 with actions tracked in Action Log AL-QMS-04.”
Weak: “We train staff annually.”
Stronger: “All staff complete eLearning: Rights & Dignity (TR-EL-RD) on induction and annually. Completion is tracked in LMS; monthly compliance reports go to the Quality & Risk Committee.”
EVIDNECE THAT CONVINCES AUDITORS
Evidence Auditors Actually Want to See
Version-controlled policies & procedures
Training matrix + completion reports
Incident/complaint registers with investigations & outcomes
Risk register with controls and review dates
Service agreements, support plans and review records
Internal audit and management review minutes
PRICING & PACKAGES
Flexible Packages
Core Self-Assessment Only
For single-site, low-risk supports
Core + Evidence Mapping
Our most popular package
Full Scope (incl. Modules)
Multi-site or complex supports
Frequently Asked Questions
1. Is this service compliant with NDIS Practice Standards?
Yes. We align responses to current Standards and Quality Indicators and ensure they match your real practice.
2. Do you write policies too?
Yes. If your documents are missing, we can supply or update NDIS-aligned policies & procedures as an add-on.
3. How long does it take?
Typically 5–10 business days for Core, depending on readiness and responsiveness.
4. Can you help after an audit?
We assist with corrective actions, gap closures, and re-submissions.
5. Do you lodge my application?
We can guide you through the NDIS application portal steps and documents.
Compliance Note: We provide compliance guidance and documentation support. This is not legal advice. Your final submission must reflect your actual operational practices.